Program Functions / Help Topics

• xtelsio CTI Client Versions (Standard, Professional)
• Installation
• Telephone Control
  • Dial, Hang Up, ...
  • Speed Dial Panels
    • Monitoring (LED status indicator for other phones)
    • Presence Management in conjunction with CTI Server
  • Dialing from within other applications
    • by Hotkey
    • by Middle Mouse Key
    • Dialing via CTI Client in terminal session (RDP)
    • via "CTI Client TAPI-Connector" (TAPI driver)
    • via URL (callto:)
    • via command line
    • Outlook Telephony Add-In
  • Integrated drivers for:

    IP phones	Telephone systems	SoftPhones
    Auerswald COMfortel D-xxx Fanvil Gequdio Gigaset DX Grandstream Mitel/Aastra snom Tiptel/Htek Yealink	Asterisk PBX' FRITZ!Box xtelsio CTI Server	Integrated SIP SoftPhone Skype™ Zoiper BIZ (older version 3.x)
    	Terminal Server / RDP	Smartphones
    	RDP-CTI Connector	Android-Smartphones

  • TAPI Device Configuration
  • Busylight
• Monitoring (LED status indicator for other phones)
• Presence Management in conjunction with CTI Server
• Data Binding / Phone Books
  • Data Sources
    • Outlook®
    • Google Contacts
    • CardDAV
    • ODBC (e.g., for Access®)
    • LDAP (e.g., Active Directory)
    • Lotos® Notes®
    • ACT!™
    • Textfiles (*.csv, *.xml)
  • Adaptable data forms
  • Search, Filter, MultiField Search
• Journal
  • Logging of all phone calls
  • Contact-related History and Statistics
• Notes
  • Contact-related Notes, also for Teamwork
  • Document Hyperlinks
• Interworking
  • Command line parameters for cti_client.exe
  • Start/Control Other Applications
  • ActiveX-Control
  • Link Word-Documents with Record Fields
• Appointments
• E-Mail
  • An easy sending of e-mails via your defaul mail client (e.g., Outlook®)
• Create Setup
• Glossary

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